At indokratom (‘the Company’ or ‘we’) operated under the domain https://indokratom.kratom-planet.com, your privacy and the protection of your data are our highest priorities. This Privacy Policy provides a comprehensive account of how we manage the collection, storage, access, and processing of personal information in adherence with various international privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy is designed to cover all aspects of our website, applications, services, and products. It’s important to be aware that this policy does not apply to any external platforms, applications, products, or services you may access through links on our platform, each of which will have its own privacy policies.
Our privacy practices are tailored to interactions with users who:
- Engage with our applications and services as authorized users
- Navigate our websites that fall under this Privacy Statement
- Interact with us through communications such as newsletters, emails, calls, or texts/SMS
In the course of these interactions, we may collect a variety of personal data including but not limited to:
- Information related to your account setup and management
- Details pertaining to your payment transactions
- Financial information relevant to purchases or services used
- Records of your purchase history and preferences
- Mobile device identifiers and serial numbers for app usage tracking
- Location data if necessary for service provision
- Feedback you provide us for service improvement
- Social media information if connected with our services
- Product information related to the items you purchase or inquire about
We gather this information through various means, including user input during registration and interactions, automated technologies such as cookies and tracking tools, and data received from third parties, always within the confines of their respective privacy policies.
Our website employs cookies to enhance user experience and for analytics purposes. These cookies can be categorized into Strictly Necessary, Preference, and Analytics types, each playing a specific role in how our site functions and is improved. Users have the option to manage their preferences regarding these cookies through our dedicated Cookie Manager tool.
We are committed to retaining your personal data for no longer than necessary, as determined by legal requirements and the purpose for which it was collected. Once we no longer need to hold your data for any of those purposes or as required by law, we will take steps to delete or anonymize it securely.
To safeguard your personal data, we have implemented a range of organizational and technical measures. These include using encryption for data in transit and at rest, and engaging with third parties who also commit to maintaining high standards of security and privacy.
We recognize the importance of protecting children’s privacy. Our services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from children in this age range.
As a data subject, you have rights under various privacy laws that may include:
- Accessing your personal data
- Rectifying or correcting your personal data
- Erasing your personal data under certain conditions
- Restricting the processing of your personal data
- Transferring your personal data to another service provider
- Objecting to certain types of processing, such as direct marketing
- Withdrawing consent at any time where we rely on your consent to process your personal data
- Filing an appeal or complaint if you believe your rights have been violated
To exercise any of these rights, please reach out to our privacy team via email at [email protected] or by sending a written request to the address provided on our website.
We reserve the right to amend this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically for any updates.
For any inquiries, unsubscribe requests, or data-related questions, please feel free to contact us at the aforementioned email address or through our designated written correspondence channels. Our team is dedicated to addressing your concerns and ensuring your privacy is maintained to the highest standard.